Bond & Lead Kit

We will process your order within 3 business days and provide detailed tracking information via email or SMS.

Delivery Times by Region:

Europe: 8–12 business days

United States: 6–8 business days

United Kingdom: 8–12 business days

Happy Dog, Happy You – We’re Here to Help!
At KatanaPaws, we know how important it is for your furry friend to be happy and comfortable. If something isn’t right with your order, don’t worry – we’re here to find a solution so your dog can enjoy their new product as soon as possible!

Returns
If you need to return an item, please contact us at contact@katanapaws.com within 30 days of the delivery date.
- Customers are responsible for return shipping costs.
- Items must be returned in brand-new, unused condition and in their original packaging. If the item shows signs of use or the packaging is missing, a $10 restocking fee will be deducted from your refund. All returned products will be carefully inspected upon arrival.
- Once we receive and review your return, we will process a refund or issue store credit.

Defective or Incorrect Items
Please check your order as soon as it arrives. If you discover a defect or received the wrong item, contact us at contact@katanapaws.com within 3 business days of receiving your order. We’ll resolve the issue promptly, so your dog doesn’t have to wait!

3-Month Warranty on All Products
We believe in the quality of our products, because your dog deserves the best. That’s why every item we sell includes a 3-month warranty covering manufacturing defects. If you have any concerns about your purchase, let us know at contact@katanapaws.com.

What materials are used to make this set?
Our Gradient Collar and Leash Set is crafted using premium materials for durability and comfort. The collar features soft neoprene padding for exceptional comfort, durable nylon webbing for long-lasting use, and reinforced hardware made from high-strength zinc alloy. The leash is made of durable military-grade nylon for strength, paired with neoprene padding to provide a comfortable grip. Together, these elements create a stylish, reliable, and functional set perfect for daily use.
Is this set suitable for dogs with sensitive skin or allergies?
Absolutely! The neoprene padding on the collar is designed to be gentle on your dog’s skin, making it an excellent choice for pets with sensitivities. It is quick-drying, odor-resistant, and provides a plush feel for added comfort during extended wear.
Is the set environmentally friendly?
Sustainable materials and processes are prioritized to ensure the collar and leash are both high-quality and eco-conscious.
Can the collar and leash be adjusted?
Yes, the collar is fully adjustable to provide a secure and snug fit for dogs of various sizes. Whether you have a growing puppy or a fully grown dog, the adjustable design ensures the perfect fit. The leash, while not adjustable, offers a standard length that balances control and freedom during walks.

Is the set suitable for use in bad weather?
Yes, the set is weather-resistant and durable against rain and moisture. The quick-drying neoprene and high-quality nylon make it ideal for outdoor activities in any weather conditions.
How do I clean the Gradient Collar and Leash Set?
To clean the set, fill a sink or basin with lukewarm water and mild detergent or pet-safe shampoo. Gently scrub the collar and leash with a soft-bristled brush or sponge, focusing on dirty areas. Rinse thoroughly with clean water to remove all soap or residue. Allow both items to air dry completely before using them again.
Can I wash the set in the washing machine?
Hand washing is recommended to preserve the materials, but both the collar and leash can be washed on a gentle cycle inside a laundry bag if necessary.
Does the set come with a warranty?
Yes, the Gradient Collar and Leash Set includes a 3-month warranty covering manufacturing defects. Please note that this does not include normal wear and tear or accidental damage caused by your dog. If you encounter any issues, our customer support team is available to assist you.
Where is the set made?
The Gradient Collar and Leash Set is manufactured in a certified facility that adheres to the highest quality standards.