Trail Ready Kit

We will process your order within 3 business days and provide detailed tracking information via email or SMS.

Delivery Times by Region:

Europe: 8–12 business days

United States: 6–8 business days

United Kingdom: 8–12 business days

Happy Dog, Happy You – We’re Here to Help!
At KatanaPaws, we know how important it is for your furry friend to be happy and comfortable. If something isn’t right with your order, don’t worry – we’re here to find a solution so your dog can enjoy their new product as soon as possible!

Returns
If you need to return an item, please contact us at contact@katanapaws.com within 30 days of the delivery date.
- Customers are responsible for return shipping costs.
- Items must be returned in brand-new, unused condition and in their original packaging. If the item shows signs of use or the packaging is missing, a $10 restocking fee will be deducted from your refund. All returned products will be carefully inspected upon arrival.
- Once we receive and review your return, we will process a refund or issue store credit.

Defective or Incorrect Items
Please check your order as soon as it arrives. If you discover a defect or received the wrong item, contact us at contact@katanapaws.com within 3 business days of receiving your order. We’ll resolve the issue promptly, so your dog doesn’t have to wait!

3-Month Warranty on All Products
We believe in the quality of our products, because your dog deserves the best. That’s why every item we sell includes a 3-month warranty covering manufacturing defects. If you have any concerns about your purchase, let us know at contact@katanapaws.com.

What materials are used to make this set?
The Gradient Collar, Leash, and Harness Set is crafted using premium materials for durability, functionality, and comfort. The collar and leash are made from military-grade nylon, with soft neoprene padding on the collar for exceptional comfort and on the leash handle for a secure grip. The harness features triple-stitched military-grade nylon for added strength, a soft neoprene interior for cushioning, and pressure-tested metal D-rings for versatile leash attachment. Together, these components create a reliable and stylish set designed for everyday use and outdoor adventures.

Is this set suitable for dogs with sensitive skin or allergies?
Yes, the neoprene padding in the collar and harness is gentle on your dog’s skin, making the set suitable for pets with sensitivities. The materials are designed to prevent irritation during extended wear, ensuring your dog’s comfort.

Is the set adjustable?
Yes, both the collar and harness are fully adjustable to provide a snug and secure fit for dogs of various shapes and sizes. Whether for a growing puppy or a fully grown dog, the adjustable design ensures the perfect fit.

Is the set suitable for outdoor activities?
Absolutely! This set is built for durability and functionality, making it perfect for outdoor activities such as hiking, running, and everyday walks. The harness includes three leash attachment points: one on the chest to reduce pulling, one on the back for regular walks, and one on the lower back for activities like running or hiking. The leash is strong and weather-resistant, ensuring reliability in various conditions.

How do I clean the Gradient Collar, Leash, and Harness Set?
To clean the set, fill a sink or basin with lukewarm water and mild detergent or pet-safe shampoo. Gently scrub each piece with a soft-bristled brush or sponge, focusing on dirty areas. Rinse thoroughly with clean water to remove soap residue, and allow all items to air dry completely before use.

Can I wash the set in the washing machine?
Hand washing is recommended to maintain the integrity of the materials, but the collar, leash, and harness can be washed on a gentle cycle in a laundry bag if necessary.

Does the set come with a warranty?
Yes, the Gradient Collar, Leash, and Harness Set comes with a 3-month warranty covering manufacturing defects. Please note that this does not include normal wear and tear or accidental damage caused by your dog.

Where is the set made?
The Gradient Collar, Leash, and Harness Set is manufactured in a certified facility that meets the highest quality standards.