Tactical Collar

We will process your order within 3 business days and provide detailed tracking information via email or SMS.

Delivery Times by Region:

Europe: 8–12 business days

United States: 6–8 business days

United Kingdom: 8–12 business days

Happy Dog, Happy You – We’re Here to Help!
At KatanaPaws, we know how important it is for your furry friend to be happy and comfortable. If something isn’t right with your order, don’t worry – we’re here to find a solution so your dog can enjoy their new product as soon as possible!

Returns
If you need to return an item, please contact us at contact@katanapaws.com within 30 days of the delivery date.
- Customers are responsible for return shipping costs.
- Items must be returned in brand-new, unused condition and in their original packaging. If the item shows signs of use or the packaging is missing, a $10 restocking fee will be deducted from your refund. All returned products will be carefully inspected upon arrival.
- Once we receive and review your return, we will process a refund or issue store credit.

Defective or Incorrect Items
Please check your order as soon as it arrives. If you discover a defect or received the wrong item, contact us at contact@katanapaws.com within 3 business days of receiving your order. We’ll resolve the issue promptly, so your dog doesn’t have to wait!

3-Month Warranty on All Products
We believe in the quality of our products, because your dog deserves the best. That’s why every item we sell includes a 3-month warranty covering manufacturing defects. If you have any concerns about your purchase, let us know at contact@katanapaws.com.

What materials are used to make this collar?
The Tactical Collar is made with premium materials, including a neoprene lining on the inside for comfort, a durable nylon exterior for long-lasting performance, an anti-rust eagle beak locking design that withstands strengths of over 200kg, and a sturdy alloy D-ring for leash attachment.

Is this collar suitable for dogs with sensitive skin or allergies?
Yes, the neoprene lining is soft and gentle on your dog’s skin, making it an excellent choice for pets with sensitivities. It also ensures comfort during extended use.

Is the collar environmentally friendly?
Sustainable materials and processes are prioritized during production to create a high-quality, eco-friendly product.

Can this collar be adjusted?
Yes, the Tactical Collar is adjustable to provide a secure and customized fit for dogs of various sizes, making it suitable for growing puppies and adult dogs alike.

Is the collar suitable for use in bad weather?
Yes, the Tactical Collar is designed to withstand harsh outdoor conditions, including rain and humidity. Its rust-resistant locking mechanism and durable materials ensure reliable performance in any weather.

How do I clean the Tactical Collar?
To keep your Tactical Collar in the best condition, follow these steps:
Fill a basin or sink with lukewarm water and mild detergent or pet-safe shampoo.
Gently scrub the collar with a soft brush or sponge, focusing on dirty areas.
Rinse thoroughly with clean water to remove all soap and residue.
Air dry the collar completely before use.

Can I wash the collar in the washing machine?
Hand washing is recommended to preserve the materials, but it can be cleaned in a gentle cycle inside a laundry bag if necessary.

Does the collar come with a warranty?
Yes, the Tactical Collar includes a 3-month warranty covering manufacturing defects. This does not cover normal wear and tear or accidental damage caused by your dog. If you have concerns, please reach out to our customer support team.

Where is the collar made?
The Tactical Collar is manufactured in a certified facility that follows strict quality standards.