Rain Jacket +

We will process your order within 3 business days and provide detailed tracking information via email or SMS.

Delivery Times by Region:

Europe: 8–12 business days

United States: 6–8 business days

United Kingdom: 8–12 business days

Happy Dog, Happy You – We’re Here to Help!
At KatanaPaws, we know how important it is for your furry friend to be happy and comfortable. If something isn’t right with your order, don’t worry – we’re here to find a solution so your dog can enjoy their new product as soon as possible!

Returns
If you need to return an item, please contact us at contact@katanapaws.com within 30 days of the delivery date.

- Customers are responsible for return shipping costs.
- Items must be returned in brand-new, unused condition and in their original packaging. If the item shows signs of use or the packaging is missing, a $10 restocking fee will be deducted from your refund. All returned products will be carefully inspected upon arrival.
- Once we receive and review your return, we will process a refund or issue store credit.

Defective or Incorrect Items
Please check your order as soon as it arrives. If you discover a defect or received the wrong item, contact us at contact@katanapaws.com within 3 business days of receiving your order. We’ll resolve the issue promptly, so your dog doesn’t have to wait!

3-Month Warranty on All Products
We believe in the quality of our products, because your dog deserves the best. That’s why every item we sell includes a 3-month warranty covering manufacturing defects. If you have any concerns about your purchase, let us know at contact@katanapaws.com.

What materials are used to make this rain jacket?

The rain jacket is crafted from a high-quality waterproof outer layer to protect against rain, with a soft inner lining for added comfort.

Is this rain jacket suitable for dogs with sensitive skin or allergies?

Yes, the smooth inner lining is gentle on your dog’s skin, making it a great option for pets with sensitivities or allergies.

Is the rain jacket environmentally friendly?

Sustainable production practices and eco-conscious materials are used to minimize the environmental impact.

Can this rain jacket be adjusted?

Yes, the rain jacket features adjustable drawstrings at the hood and waist, allowing for a secure and comfortable fit for dogs of various sizes.

Is the rain jacket suitable for use in bad weather?

Absolutely! The waterproof material and button-covered zipper ensure reliable protection from rain and wind, making it perfect for harsh weather.

How do I clean the rain jacket?

To clean the rain jacket:

Gently hand wash or machine wash on a delicate cycle with mild detergent.

Avoid using bleach or fabric softeners.

Air dry completely before storing or using again.

Can I wash the rain jacket in the washing machine?

Yes, it is machine washable on a gentle cycle. For best results, air dry to preserve its waterproof properties.

Does the rain jacket come with a warranty?

Yes, the rain jacket includes a 3-month warranty covering manufacturing defects. Damage from regular use or pets is not covered. For questions, contact customer support.

Where is the rain jacket made?

The rain jacket is produced in a certified facility that adheres to strict quality and ethical standards.