Combat Collar

We will process your order within 3 business days and provide detailed tracking information via email or SMS.

Delivery Times by Region:

Europe: 8–12 business days

United States: 6–8 business days

United Kingdom: 8–12 business days

Happy Dog, Happy You – We’re Here to Help!
At KatanaPaws, we know how important it is for your furry friend to be happy and comfortable. If something isn’t right with your order, don’t worry – we’re here to find a solution so your dog can enjoy their new product as soon as possible!

Returns
If you need to return an item, please contact us at contact@katanapaws.com within 30 days of the delivery date.
- Customers are responsible for return shipping costs.
- Items must be returned in brand-new, unused condition and in their original packaging. If the item shows signs of use or the packaging is missing, a $10 restocking fee will be deducted from your refund. All returned products will be carefully inspected upon arrival.
- Once we receive and review your return, we will process a refund or issue store credit.

Defective or Incorrect Items
Please check your order as soon as it arrives. If you discover a defect or received the wrong item, contact us at contact@katanapaws.com within 3 business days of receiving your order. We’ll resolve the issue promptly, so your dog doesn’t have to wait!

3-Month Warranty on All Products
We believe in the quality of our products, because your dog deserves the best. That’s why every item we sell includes a 3-month warranty covering manufacturing defects. If you have any concerns about your purchase, let us know at contact@katanapaws.com.

What materials are used to make this collar?
The Combat Collar is crafted with high-quality materials, including breathable neoprene padding for comfort, a durable nylon exterior for long-lasting use, and a thick alloy ring with anti-rust properties. These features make it a reliable and sturdy choice for everyday use.

Is this collar suitable for dogs with sensitive skin or allergies?
Yes, the breathable neoprene padding is gentle on your dog’s skin, making it an excellent option for dogs with sensitivities. It also provides added comfort during extended wear.

Is the collar environmentally friendly?
Sustainable manufacturing processes and materials are a priority in the production of the Combat Collar, ensuring it is both high-quality and eco-conscious.

Can this collar be adjusted?
Yes, the collar is fully adjustable to ensure a secure and comfortable fit for dogs of various sizes. Whether for a growing puppy or a fully grown dog, the design allows for easy customization.

Is the collar suitable for use in bad weather?
Yes, the Combat Collar is designed to withstand challenging outdoor conditions, including rain and humidity, thanks to its rust-resistant alloy ring and durable materials.

How do I clean the Combat Collar?
To keep the Combat Collar in great condition, follow these steps:
Fill a sink or basin with lukewarm water and mild detergent or pet-safe shampoo.
Use a soft brush or sponge to gently scrub the collar, focusing on any dirt or stains.
Rinse thoroughly with clean water to remove all soap or residue.
Allow the collar to air dry completely before use.

Can I wash the collar in the washing machine?
Hand washing is recommended to preserve the materials and structure, but it can be cleaned in a gentle machine cycle inside a laundry bag if necessary.

Does the collar come with a warranty?
Yes, the Combat Collar comes with a 3-month warranty covering any manufacturing defects. Please note that this does not include normal wear and tear or damage caused by your dog. If you have any concerns, feel free to contact our customer support team for assistance.

Where is the collar made?
The Combat Collar is manufactured in a certified facility that adheres to the highest quality standards.